What Woof handles
Turn pet-care calls into visits your team can trust.
Woof answers, asks the pet-care questions, follows shop rules, and flags what needs a human before the team has to call back.
Call handled
Maya + Bella
Pet
Bella, golden retriever
Care note
Dislikes loud dryers
Service
Full groom
Rule check
90 minutes. Vaccines clear
Team view
Thu 10:00 is ready to confirm. Bella's care note, rule checks, and card note are attached.
Phone Calls
The job is simple: answer, ask, check, book.
For shops that need the phone covered without another front-desk shift.
Answers the call
Woof answers with your hours, services, prices, policies, and booking rules.
Asks the pet-care questions
Breed, coat, size, vaccines, care notes, and special handling stay inside the conversation.
Books or asks your team
Woof books when the path is clear and sends exceptions to your team with the reason.
Shows the visit
Owner, pet, service, care note, rule checks, and review reason are easy to see.
Calls + Follow-Up
Keep working after the call.
The point is simple: pet records, payment notes, reminders, loyalty, due-back pets, open slots, and review reasons keep helping after the phone call ends.
Keeps the visit together
Caller, pet, service, notes, next step, and review reason stay in one place.
Carries payment notes
Card, deposit, and confirmation notes are attached when your setup makes them available.
Fills open calendar gaps
Woof finds overdue pets, abandoned requests, cancellations, and short slots your team would otherwise chase manually.
Follows up with the pet in mind
Texts, emails, and calls are based on the pet, service, timing, and shop rule.
Two plans
Phone Calls keeps the desk covered. Calls + Follow-Up helps bring pets back.
If the phone is the pressure point, cover it. If follow-up, payment notes, loyalty, due-back pets, and review reasons keep piling up, add Calls + Follow-Up.
Phone Calls
Start here when the phone needs backup.
Woof answers, asks the right pet-care questions, books visits that fit your rules, and sends judgment calls to your team.
Calls + Follow-Up
Use this when rebooking and follow-up need help too.
Woof keeps booking notes, follow-up, payment details, loyalty, open slots, and review reasons together.
Want Woof on your phones?
We'll learn your services, rules, and real call flow, then show where Woof should answer, book, hold, or flag.